Tobaggy · Privacy

Privacy Policy.

This Privacy Policy describes how personal information may be collected, used, shared and otherwise handled when you visit the Tobaggy online store, place an order, contact our support team or otherwise interact with our website.

Your Privacy

How Tobaggy Handles Personal Information

The information handled in connection with Tobaggy depends on how you interact with our online store. The sections below explain the main types of information that may be collected, how that information may be used, and circumstances in which it may be processed or shared in connection with operating the store.

01

Personal Information We May Collect

The personal information collected in connection with Tobaggy depends on how you use our store and the information you choose to provide.

This may include:

  • Your name, email address, telephone number and other contact information you provide.
  • Billing and shipping information provided when placing or managing an order.
  • Information relating to purchases, orders, returns, refunds and other store transactions.
  • Information included in messages submitted through customer-support forms or other communications with us.
  • Account-related information when a customer account or similar store feature is used.
02

Information Generated Through Website Use

Technical and usage information may be collected when you access or interact with our website. This can occur through cookies and similar technologies used in connection with the store and its service providers.

Depending on how the website is accessed and used, this information may include device or browser information, IP address, website activity and information about how pages or store features are accessed.

03

How Personal Information May Be Used

Personal information may be used where reasonably necessary to operate Tobaggy and provide store-related services.

These purposes may include:

  • Processing, administering and fulfilling customer orders and transactions.
  • Communicating about purchases, order status, returns, refunds, exchanges and customer requests.
  • Responding to customer-support questions and other communications.
  • Operating, maintaining and improving our website and ecommerce functionality.
  • Supporting security and helping identify fraudulent, unauthorized, abusive or potentially harmful activity.
  • Meeting applicable legal obligations and protecting legitimate legal rights and interests.
04

Shopify & Ecommerce Services

Tobaggy operates its online store using Shopify's ecommerce platform. Shopify provides technology and infrastructure used to support important website, store and checkout functionality.

Personal information may therefore be processed by Shopify in connection with the ecommerce services it provides. Shopify handles information in accordance with its applicable privacy practices, terms and agreements.

Other applications or service providers used in connection with the store may also process information where necessary to provide their applicable services.
05

Payments & Transaction Information

When a customer makes a purchase, payment-related information is handled through the payment services available through our checkout.

Depending on the selected payment method, applicable payment providers may process billing information, transaction details and other information necessary to authorize and process the transaction.

Tobaggy's currently accepted payment methods include:

Shop Pay Visa Mastercard American Express Discover Diners Club JCB UnionPay PayPal

Payment providers may handle personal information according to their own applicable privacy practices and requirements.

Protect Sensitive Payment Information Never send Tobaggy your full payment card number, card security code, verification or security code, payment account password, account login information or other sensitive payment credentials through ordinary email or a general customer-support message.
06

Cookies & Similar Technologies

Our website may use cookies and similar technologies to support store functionality, shopping cart and checkout features, security, certain preferences and the operation of website services.

Cookies or similar technologies may be provided through Shopify or other service providers used in connection with Tobaggy. Some may be necessary for website functionality, while others may depend on the services, applications and privacy settings in use.

Your browser may provide controls that allow you to manage or block certain cookies. Restricting cookies may affect the operation or availability of some website features.

07

When Information May Be Shared

Personal information may be shared with service providers or other parties where reasonably necessary to operate the store, process transactions, provide requested services, support website functionality, protect legitimate interests or comply with applicable legal requirements.

Depending on the services involved, recipients may include ecommerce providers, payment processors, shipping and fulfillment providers, technology providers, analytics providers, professional advisers and other businesses providing services in connection with Tobaggy.

08

Data Security

Reasonable measures are used with the aim of protecting personal information handled in connection with the Tobaggy store. However, no internet transmission, electronic storage method or security system can be guaranteed to be completely secure.

Customers should avoid sending sensitive information through communication channels that are not intended to receive that type of information.

09

Data Retention

Personal information may be retained for as long as reasonably necessary for the purposes for which it was collected and for applicable business, transaction, accounting, security, dispute-resolution and legal purposes.

Retention periods may vary depending on the type of information, why it is maintained and any applicable requirements.

10

Privacy Choices & Rights

Depending on your location and applicable law, you may have certain rights relating to personal information associated with you. These may include rights to request access to, correction of, or deletion of certain personal information.

Privacy-related requests may be submitted using the contact information provided below. We may need to verify a request before acting on it, and requests may be subject to exceptions or limitations permitted by applicable law.

11

Children's Privacy

Tobaggy is not intended to knowingly collect personal information from children in circumstances where parental or guardian consent would be required under applicable law.

If you believe that a child has inappropriately provided personal information through our store, please contact Tobaggy so the matter can be reviewed.

12

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in store operations, technology, privacy practices, legal requirements or other relevant circumstances.

When changes are made, the revised version of the Privacy Policy will be published on this page.

13

Privacy Questions & Requests

If you have a question about this Privacy Policy or wish to submit a privacy-related request, contact Tobaggy using the business contact information provided below.

Please provide enough information for us to understand the nature of your request. Additional information may be requested where reasonably necessary to identify, verify or process a request.

For your security, do not include passwords, payment credentials, full card information, security codes, verification codes or other sensitive payment information in a privacy-related message.

Privacy & Support

Questions About Your Information?

Contact Tobaggy if you have a privacy-related question or request. Please describe your request clearly and do not include payment credentials, account passwords, card security codes, verification codes or other sensitive payment information in your message.

support@tobaggy.shop

Business Information

Tobaggy
Business Address 1456 Ball Ave NE
Grand Rapids, Michigan 49505
United States
Business Email support@tobaggy.shop
Business Hours Monday–Friday
9:00 AM–5:00 PM